Insurance

UNIQA vs. Merkur: Private Room Comparison 2026

UNIQA vs. Merkur health insurance comparison: Private room, premiums, benefits, direct billing. Which insurer suits you?

By CheckEverything.at EditorialFebruary 5, 202612 min read

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UNIQA vs. Merkur: The Two Heavyweights Compared

UNIQA and Merkur are among the leading providers of private health insurance in Austria. Both have strong private room tariffs – but which one suits you better? In this comparison, we analyze the most important differences. For a comprehensive overview, see our Health Insurance Guide.

Brief Portrait of the Insurers

UNIQA

  • Market Position: One of the largest insurers in Austria
  • Strengths: Broad hospital network, modern app
  • Focus: Full insurance and supplementary insurance
  • Specialty: Strong direct billing partners

Merkur

  • Market Position: Specialized in health insurance
  • Strengths: Health insurance expertise, flexible tariffs
  • Focus: Pure health insurance
  • Specialty: Known for option tariffs

Private Room Tariffs Compared

CriterionUNIQAMerkur
Tariff OptionsMedPlus, MedPlus Comfort, MedPlus PremiumMerkur Optimed, Optimed Plus, Optimed Max
Premium LevelMedium to highMedium to high
Deductible OptionsYes (various levels)Yes (various levels)
Regional TariffYesYes
Baby OptionYesYes
Option Tariff (Accident)YesYes (known as Merkur specialty)

Benefits Comparison: Private Room

Hospital Stay

BenefitUNIQAMerkur
Private Room
Free Hospital Choice
Chief Physician Treatment
Direct BillingExtensive networkGood network
Accompanying Person (Child)

Direct Billing Network

An important difference: The number of hospitals with which the insurer settles directly.

UNIQA:

  • Broad network throughout Austria
  • Many private clinics and public hospitals
  • Strong presence in Vienna, Graz, Salzburg

Merkur:

  • Also good network
  • Focus on established private clinics
  • Good coverage in urban areas

Tip: Check whether your preferred hospital is in the network of both insurers.

Private Doctor Insurance Compared

BenefitUNIQAMerkur
Private Doctor Reimbursement70-100% depending on tariff70-100% depending on tariff
Annual Limit€1,500 - €3,500€1,200 - €3,200
Alternative Medicine✓ (depending on tariff)✓ (depending on tariff)
Physiotherapy
Psychotherapy✓ (limited)✓ (limited)

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Service and App Usage

Digital Services

UNIQA:

  • MyUNIQA App (iOS & Android)
  • Online invoice submission
  • Doctor search in the app
  • Digital insurance card

Merkur:

  • Merkur App
  • Online portal
  • Digital invoice submission
  • Health services

Conclusion: Both insurers offer modern digital services. UNIQA has a slight edge in app usability.

Customer Service

UNIQA:

  • 24/7 service hotline
  • Many branches in Austria
  • Online chat

Merkur:

  • Service hotline
  • Less physical presence
  • Focus on digital communication

Option Tariff: A Merkur Classic

Read more in our detailed article: Option Tariff Private Room After Accident.

Merkur is known for its option tariff (private room after accident):

What is it?

  • Affordable entry tariff (from approx. €10-15/month)
  • Private room for accidents immediately
  • Option to upgrade to full coverage later (without new health check)

UNIQA has something similar:

  • UNIQA also offers option tariffs
  • Not as well-known as with Merkur
  • Similar concept

For whom?

  • Young people with tight budget
  • Those who want to keep the later upgrade option open
  • Those who primarily need accident coverage

Premium Comparison (Example Values)

Age / TariffUNIQA (approx.)Merkur (approx.)
30 years, Private Room Basic€65-80/month€60-75/month
30 years, Private Room + Private Doctor€90-110/month€85-105/month
40 years, Private Room Basic€90-110/month€85-105/month
40 years, Private Room + Private Doctor€120-150/month€115-140/month
Note: Premiums are guide values and vary according to health status, deductible, and specific tariff. For an exact quote, use the comparison calculator.

Conclusion: Who Wins?

UNIQA Is Better If...

  • You value a broad direct billing network
  • You prefer strong app usage
  • You want a large insurer with many branches
  • You already have other UNIQA products (bundle discount)

Merkur Is Better If...

  • You prefer a specialized health insurer
  • You want to use the option tariff as entry
  • You're looking for slightly cheaper premiums
  • You appreciate flexibility in tariff design

Tie With...

  • Medical benefits (both at high level)
  • Baby option (both offer it)
  • Customer service (both good)

The Truth: Both Are Good

UNIQA and Merkur are both established, reputable insurers with strong health insurance products. The differences are often marginal.

More important than the insurer:

  1. The specific tariff that fits your needs
  2. The price-performance ratio for your situation
  3. The direct billing partners in your region

Recommendation: Compare not only UNIQA vs. Merkur, but also other providers like Wiener Städtische, Generali, Allianz, Donau, Grawe, and Muki.

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Disclaimer: The premium information and benefit comparisons are simplified guide values. For a binding offer and detailed benefit comparison, contact the insurers or use an independent comparison calculator.

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Information as of: November 2024. All information without warranty. Changes and errors excepted.